FAQ

How long will my order take?

We offer two types of shipping for US Domestic orders: Standard and expedited shipping. Standard shipping takes 4-7 business days. Expedited shipping takes 2-3 business days.

Standard shipping to Hawaii or Alaska may take more than 7 business days. Expedited shipping remains 2-3 business days.

 

How much is shipping?

Standard shipping costs 10$ while expedited shipping costs $25. If your purchase is more than 200$ then shipping is free.

 

Do you offer international shipping?

This is an issue that we haven’t settled on. For the most up to date information contact us

 

Can I get a package tracking number?

Contact us and we will help you sort this out.

 

Can I make a bulk purchase?

We offer free shipping on any order over 200$. Contact us for more questions.

 

How many colors can I have in my tassel?

Currently we have a selection of single and dual colored tassels, with a wide variety of options best seen from our product pages.

 

What information do I need for sizing?

For kindergrad robes, the 30 inch size is from the shoulders down.

All other robes are sized based on the height of the person.

 

Do you offer tassels from other years?

We offer tassel charms going back many years and even a little into the future. These can be attached to the tassel of your choice. Check out our selection of both here.  

 

What is the difference between the shiny and matte fabric?

Both are made of 100% polyester, but are produced with different finishes. The shiny fabric reflect some light and show brighter, while the matte fabric is a duller, more flat color to it.

 

Do you do custom orders?

We get our robes and graduation apparel from wholesale suppliers, but contact us and we will see what we can do!